Terms & Conditions
Secure booking
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The service supports payments with debit, credit and prepaid cards:
American Express, Visa, Visa Electron, MasterCard, Maestro, Diners
If you don’t want to send your personal data through the Internet, please contact us via Telephone/fax 00302821059114 or e-mail: info@experttravel. gr
The payment could be made through bank deposit as well, please find below our international bank details.
COMPANY NAME: Expert Travel
COMPANY ADDRESS: Sofokleous 6, Chania, Crete
BANK NAME: Alpha Bank
BANK ADDRESS: Stadiou 40, Athens Greece
IBAN/ACCOUNT No. : GR250140 6600 6600 0200 2016 581
SWIFT CODE: CRBAGRAA
Prices include all taxes and services. We guarantee no surcharges.
For a secure booking 30% deposit (of the total cost) is required. A receipt will be sent to you for the paid amount.
45 days before your arrival you will receive a notice for the repayment and you will receive the voucher (after the repayment) together with the payment’s receipt.
When your reservation is made 45 days or less before arrival date: 100% (the total cost) payment is required. Voucher and receipt will be provided to you after the payment’s procedure.
Cancelation policy for villas
30% of the total due will be charged for cancelations received 45 days or more prior to the arrival date.
100% of the total due will be charged for cancelations received within 45-0 days prior to the arrival date.
Early departure or non-show will be charged 100% of the total of the non-used or remaining overnights of the reservation.
Cancellations must be made in writing (e-mail, fax, or postal address of Expert Travel). Cancellation is declared in the day when a written confirmation of cancellation received by Expert Travel.
Some of the villas have their own cancellation policy, which may be different from the standard procedure of cancellation. In that case, we will inform you about the cancellation terms of your order.
Cancelation policy for Hotels
A cancellation to your bookings could be made. There could be no cancellation fees-charges, that depends on the time (the days before arrival date) that the cancellation will be made. Each hotel has a different cancellation policy that you will be notified for during your booking procedure for each hotel. If you don’t show up to the hotel you will be charged 100% of the total cost. ( No Show)